Contact Us

0040.736.392.855 ; 0040736.392.857

Send Message

For any request regarding the products on the site, please do not hesitate to write to us. We respond promptly to your signed message. We do not respond to anonymous messages.

Headquarters / Subsidiary

RO-507085-Hărman-Brașov – Ștefan cel Mare St. no 327M & Oltului St. no.40

Email - 24/24

Call us

0040.736.392.855 ; 0040.736.392.857

Business Hours

Monday-Friday: 08:00 – 18:00 (GMT+3)
Saturday: 09:00 – 15:00 (GMT+3)

How can I order?

Orders can be made online in writing at the e-mail address or through the forms on the site. You can consult your phone. with KroneMarket staff before ordering.

Do I need an account to place my order in the online store?

No. At the end of the order, you can fill in your billing data, without registering on the site.

What payment methods are accepted?

Online Bank Payment Order. After receiving the Proforma Invoice, you make the payment in our account. After making the payment, send a copy of the payment document (deposit) with the bank confirmation by email, whatsapp or SMS. From now on, your order becomes valid.

How long does it take to receive the order?

If the products are in stock in max. 2-3 working days, you can receive the ordered products. There are also products that can be purchased with pre-order, and the duration of delivery on a case-by-case basis.


What is the minimum value of an order?
In principle, there is no minimum order value when you place it. However, the shipping cost is not advantageous in the case of a low value order.
What kind of means of transport are used?
  1. Courier companies
  2. Transport companies (carriers)
How can I track my order?
To access order status, you need to sign in to your account and click on your order history to see the details. Otherwise, you will receive an email every time the status of your order has changed.

We always recommend that you create an account.

Is BONASERV srl ISO 9001: 2015 certified?
Yes. BONASERV srl. is ISO 9001: 2015 accredited by the international QSCert certifier. See certificate on the About Us page.